Shipping Policy

SHIPPING REGION

Musso.co  only has the capacity to ship orders Malaysia mainland. We do not offer shipping to other countries or regions at this time. We also do not offer shipping to any PO Boxes or APO addresses unless it is linked to a street address, because the Ground service we offer does require a street address to be provided.

DELIVERY METHOD

Our shipments are delivered via local courier in the Malaysia. Under normal circumstances, please allow for up to 1 working day for your order to be processed and 2-7working days for your package to be fulfilled and delivered, depending on your location.

TRACKING

Once your tracking number has been generated, it will be posted under the order information when you log into your account on our website. Please click on the My Order tab to obtain all of your order and tracking information so that you can know when to anticipate delivery.

SHIPPING DAMAGE

The Musso ships all chairs in unopened boxes that come direct from our manufacturer, so customers will receive their chairs in pristine condition. If you should receive a product that has been damaged while in transit, please reach out to us at support@musso.co and we will certainly address your concerns.